How fast is my order processed?
All orders placed prior to 2pm PST Monday-Friday will be processed the same day. Orders placed after 2pm PST Monday-Friday will be processed the following day. Orders placed after 2pm on Friday and all orders placed Saturday through Sunday will be processed on Monday.
When will my order ship?
Orders may take 1-3 business days to process before it will ship. This applies even if you select a faster shipping method. Sorry, we currently do not ship to Canada or International.
How much is shipping?
Lextuners offers FREE FedEx Ground shipping on all orders over $299. You can choose 2-Day or Next Day service for an additional charge. Please email us support@lextuners.com before placing your order for a quote. The expedited days does not include the 1-3 business days to process your order.
Do you offer expedited shipping?
You can choose 2-Day or Next Day service for an additional charge. Please email us support@lextuners.com before placing your order for a quote. The expedited days does not include the 1-3 business days to process your order.
What could cause a shipping delay?
Wrong address or zip code used for the shipping address. When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information.
Delays by shipping companies. Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is more than a few days, we'll ship you a replacement order.
Delays during holiday seasons between Thanksgiving and Christmas. Shipping companies often do not guarantee any shipment a couple of weeks before Christmas. See our current Christmas shipping deadline on you checkout screen.
Item is on backorders. We will contact customers via your email in case the product you ordered is on backorder and will be delayed. If you have other items on your order that are not on backorder we may ship items separately, backordering the unavailable items. You will not be charged for backordered items until they ship, nor will you incur any additional shipping charges.
Undeliverable packages (orders returned to us). Packages that are returned to us by the U.S. Postal Service or UPS and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping and handling fees.
Billing address information is inconsistent with what is on the credit card record. To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase.
All orders placed prior to 2pm PST Monday-Friday will be processed the same day. Orders placed after 2pm PST Monday-Friday will be processed the following day. Orders placed after 2pm on Friday and all orders placed Saturday through Sunday will be processed on Monday.
When will my order ship?
Orders may take 1-3 business days to process before it will ship. This applies even if you select a faster shipping method. Sorry, we currently do not ship to Canada or International.
How much is shipping?
Lextuners offers FREE FedEx Ground shipping on all orders over $299. You can choose 2-Day or Next Day service for an additional charge. Please email us support@lextuners.com before placing your order for a quote. The expedited days does not include the 1-3 business days to process your order.
Do you offer expedited shipping?
You can choose 2-Day or Next Day service for an additional charge. Please email us support@lextuners.com before placing your order for a quote. The expedited days does not include the 1-3 business days to process your order.
What could cause a shipping delay?
Wrong address or zip code used for the shipping address. When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information.
Delays by shipping companies. Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is more than a few days, we'll ship you a replacement order.
Delays during holiday seasons between Thanksgiving and Christmas. Shipping companies often do not guarantee any shipment a couple of weeks before Christmas. See our current Christmas shipping deadline on you checkout screen.
Item is on backorders. We will contact customers via your email in case the product you ordered is on backorder and will be delayed. If you have other items on your order that are not on backorder we may ship items separately, backordering the unavailable items. You will not be charged for backordered items until they ship, nor will you incur any additional shipping charges.
Undeliverable packages (orders returned to us). Packages that are returned to us by the U.S. Postal Service or UPS and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping and handling fees.
Billing address information is inconsistent with what is on the credit card record. To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase.
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